Popup Toolkit Update Notice:
To request the current update of Popup Toolkit click
(an e-mail will be sent). Or just write me an e-mail using my e-mail address noted at the bottom of this page.
Please, also provide your full name and e-mail address, under which you purchased Popup Toolkit.
Current update version: v2.16
(To determine if your version is older open the menu "Help/Check for Update" or "Help/About..." in Popup Toolkit.)
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Popup Toolkit Frequently Asked Questions:
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When I open a webpage with a popup from my hard disk I see the message:
or on Windows 7 (IE9):
Why?
When you upload this webpage file to a web server and test it, NO message will appear. This
message is not connected with any popups inside the webpage file and will be issued by Internet
Explorer when opening webpages from the hard disk containing any kind of script. Again, once
uploaded to a web server the webpage will NOT issue this message when viewed in IE. If you
still wish to test from your hard disk in IE click on the message and ALLOW the scripts to
run.
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The popups are moving very slowly when viewed in Internet Explorer 9, Why?
This issue can occur if Internet Explorer 9 is running in Software Rendering
mode. By default, Internet Explorer 9 uses GPU Rendering mode. However,
some outdated video cards and video drivers do not support GPU hardware
acceleration. If Internet Explorer 9 determines that your current video card or
video driver does not support GPU hardware acceleration, Internet Explorer 9
uses Software Rendering mode. To determine whether Internet Explorer 9
is using Software Rendering mode, follow these steps:
- Start Internet Explorer 9.
- Click Internet Options on the Tools menu.
- On the Advanced tab, locate the Accelerated graphics section.
- Verify that the Use software rendering instead of GPU
rendering check box is selected.
If this option is selected,
Internet Explorer 9 is running in Software Rendering mode. If the option is
greyed out, your current video card or video driver are not supported by
Internet Explorer 9.
For more information see Microsoft Support Article ID: 2398082.
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I don't see my popup in the Instant Preview window, why?
There are several reasons for you to not see the popup in the preview window:
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You have chosen a Triggering mode different from 'Trigger the popup on enter (on page opened)'
('General Settings' tab/'Popup Triggering' section).
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You have set a very long delay for the popup in the 'Behavior Settings' tab/'Time Related Behavior'
section/'Delay opening' field.
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You are using a DHTML popup and you have selected to use external button images
for the close and/or minimize button(s) and the URLs you specified are not working.
Try switching to simple button images ('Design Settings' tab/'Titlebar Buttons' section) and click the
'Preview...' button again.
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If you still don't see your popup, contact me (see the bottom of FAQ).
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The DHTML popup comes partially or fully under (behind) the Flash movies, why?
When using Flash movies on your web pages, be sure to set the 'wmode' and 'type' attributes
of the <EMBED> and the <OBJECT>
tags appropriately as in the following example:
<object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"
codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,29,0"
width="720"
height="80"
align="middle"
VIEWASTEXT>
<param name="movie" value="flashnav.swf">
<param name="quality" value="high">
<param type="application/x-shockwave-flash">
<param name="wmode" value="transparent">
<embed type="application/x-shockwave-flash"
src="flashnav.swf"
id="bios"
name="bios"
type="application/x-shockwave-flash"
wmode="transparent"
bgcolor="#FFFFFF"
quality="high"
width="720"
height="80">
</embed>
</object>
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I placed a 'Close' link/button inside the internal content of my popup.
How do I format the close link text or place an image instead of text?
Here is how:
Firstly, open Popup Toolkit and go to 'Popup Content' tab.
You have two different ways you can format your close button/link text.
For placing images and other HTML elements instead of text for your
close link/button see method 2. below:
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Place a stylesheet inside the popup HTML content that will format all links in the popup content.
To do this, click on the WYSIWYG toolbar icon to switch the
WYSIWYG in HTML code view mode. Then copy and paste your stylesheet code in the beginning of the
popup content but precede the stylesheet code with the HTML entity .
Example:
<STYLE>
A { color: white; font-family: Arial, sans-serif; font-weight: bold }
</STYLE>
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In the field 'Close link/button text (HTML):' place formatted HTML code instead of
plain text. For example, place "<SPAN style='color: red'>Close</SPAN>". This setting
will make the link color red. If you want to place an image or any other HTML element instead
of text for your close link/button use the same approach and place in this field any HTML text.
For example, to place an image use the following HTML tag:
<img src='http://yoursite.com/closeimage.gif' border='0'>
Note that you should set the src attribute value of the <img> tag
to the URL to your close image.
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I am using 'External content - show a specific web page as popup content'.
How do I add a 'Close' link, button or an image on my web page (in the popup
content) to close the popup?
Close Link (pseudo-link):
<A href='javascript: parent.CloseWin()'>Close the Popup</A>
Close image link (pseudo-link):
<A href='javascript: parent.CloseWin()'><IMG src='http://popup-toolkit.com/buttons/classic-light-X.gif' border='0'></A>
Close link (real link).
Note: This link opens the link URL in a new window. If this link opened the link URL in the same window
then there would be no need to close the popup - the popup would be destroyed by the new web page
loaded from the link URL.
<A href='http://banner-rotator.com' target=_blank onClick='setTimeout("parent.CloseWin()",0);'>
Open http://banner-rotator.com in a new window and close the popup
</A>
Close button:
<INPUT type='button' value='Close the Popup' onClick='parent.CloseWin()'>
From JavaScript:
<script type='text/javascript'>
parent.CloseWin();
</script>
Note: The close link/button in the external popup content will work
ONLY if the external content web page and the web page holding the
popup have the same domains (i.e. www.somedomain.com) and the same
protocols (i.e. http:// or https://).
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I have a link in the popup content. But when clicked it opens the page in the popup
instead of in the main (parent) browser window. How do I make this link open the page
in the main window?
To make a given link in the popup's content to open the page in the main (parent)
browser window, instead of in the popup, use the target
attribute of the <A> HTML element
and set it to _top.
Here is an example:
<A
href="http://.........." target=_top>Click
me</A>
To open the link in a new browser window use:
<A
href="http://.........." target=_blank>Click
me</A>
To open the response of a <FORM> submission in the main browser window use:
<FORM name=form onsubmit="return ValidateForm();" action="https://.........." method="POST" target=_top>
<INPUT id=formid type=hidden value=25 name=formid>
<INPUT id=type type=hidden value=uname name=type>
...
</FORM>
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How to make a Sticky Notes popup using Popup Toolkit?
There is a tutorial on this question here.
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How can I capture the visitor's e-mail address with a form in the popup?
Very easily! You have two choices:
1. Use the Instant Mail-Send Buttons to send the form (see the 'Popup Content' tab,
'Instant Mail Send' section). This way the form will be sent through the visitor's
mail client. Hence, you will get the e-mail address from the sender automatically.
Note: For instructions on how to configure your Instant Mail Send Buttons popup read the
Instant Mail Send Buttons Tutorial here.
2. Use a standard HTML form in the popup content
and DON'T use the Instant Mail Send Buttons. The form should look something like
this:
<CENTER>
<FORM action="http://...........com/thankyoupage.php" method="POST">
<TABLE style="FONT-FAMILY: Verdana, sans-serif">
<TR>
<TD>Enter Your Name:
<TD><INPUT name=firstname>
<TR>
<TD>Enter Your E-Mail Address:
<TD><INPUT name=email>
<TR>
<TD colspan='2'><INPUT type='submit'>
</TABLE>
</FORM>
</CENTER>
For further instructions on how to use HTML forms in your popups see
the next FAQ Question: "How do I place an HTML form in the popup content?".
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How do I place an HTML form in the popup content?
Easy as 1-2-3. Here are the instructions:
- Open Popup Toolkit and go to the 'Popup Content' tab.
- If you like to place the HTML form as internal popup content then select
'Internal content - create the popup content using the HTML content editor.'
radio button.
- Then click on the WYSIWYG toolbar icon
(see the screenshot below) to switch the WYSIWYG into HTML code view mode.
Now copy and paste your form's HTML code in the WYSIWYG.
You are done!
HTML code view icon
- On the other hand, if you like the popup to show the HTML form from an external
web page then choose 'External content - show a specific web page as popup content' radio button
and specify the URL of the web page below in the field 'Show this web page as popup content:'.
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How do I place a hyperlink in the popup content?
Go to the Popup Content tab.
1. If you have chosen the 'External content - show a specific web page as popup content'
radio button then you need to simply add a hyperlink inside your content web page.
2. If you have chosen the 'Internal content - create the popup content using the HTML content editor'
then you can easily add a hyperlink using the tool icon from
the WYSIWYG's toolbar - see the screenshot below:
Hyperlink icon
HTML code view icon
Click the hyperlink icon then choose your hyperlink address (for example "http://popup-toolkit.com").
Click OK and you are done. To edit your hyperlink attributes and text you can use the HTML code view mode
of the WYSIWYG editor. See the HTML code view icon on the screenshot
above. Click this icon to switch to HTML code view. In the HTML, find your link ( <A>
HTML tag) and edit the link's text and attributes. The link HTML element will look like this:
<A href="http://popup-toolkit.com">http://popup-toolkit.com</A>
The code in red color is the link text. For example to place an IMAGE as link text, just replace the link text
with an image HTML element ( <IMG> HTML tag) like this:
<A href="http://popup-toolkit.com"><IMG src="img-url..." border=0></A>
You are done.
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Is it possible to make a popup open every 5 minutes in a loop?
Yes,
there is a tutorial on this question here.
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How do I place a stylesheet tag or a stylesheet reference in the popup content?
Here is how:
- Open Popup Toolkit and go to 'Popup Content' tab.
- If you like to place the stylesheet in the internal popup content then choose
'Internal content - create the popup content using the HTML content editor' radio button.
- Then click on the WYSIWYG toolbar icon to switch
the WYSIWYG in HTML code view mode. Now copy and paste your stylesheet code in the
beginning of the popup content but precede the stylesheet code with the HTML entity
You are done!
Example:
<STYLE>
A { color: white; font-family: Arial, sans-serif; font-weight: bold }
</STYLE>
- On the other hand, if you use external popup content then just choose
'External content - show a specific web page as popup content' radio button and specify the URL of your
desired web page below in the field 'Show this web page as popup content:'. This web page
should include in itself the stylesheets you need.
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How do I put pictures/images inside a popup?
Go to the 'Popup Content' tab.
1. If you have chosen the 'External content - show a specific web page as popup content'
radio button then you need to simply add an image inside your content web page.
2. If you have chosen the 'Internal content - create the popup content using the HTML content editor'
then you can easily add an image using the tool icon from the
WYSIWYG's toolbar - see the screenshot below:
Image icon
HTML code view icon
Click the image icon then choose your image URL. Click OK and you are done.
To edit your image attributes you should use the HTML code view mode of the WYSIWYG
editor. See the icon on the screenshot above. Click this
icon to switch to HTML code view. Find your image ( <IMG>
HTML element) and edit the image's attributes.
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I need to use images as the popup content. When I try to preview it, I can't see the image.
On your site, you make it appear to be easy to just insert an image in the popup content or
as background of the popup. However, when I click on the image icon, it's asking me to provide
the image URL. It's not on the server yet, so therefore, I can't provide an actual image URL.
Is there some way around this issue that I'm encountering?
Yes, the URL may point to your local hard disk for testing purposes. For example, if you have
an image on your drive D: called "icon.gif" then the Windows path to it will be "D:\icon.gif",
but the URL to this same image will be "file://D:/icon.gif". So, use URLs for images like
"file://D:/icon.gif" and it will work for your testings. Note that the URL prefix for local
files is not "http://" but "file://" instead, and all subdirectory slashes are forward ones "/".
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When I use an HTML FORM in the popup and submit it, any fields with special characters
like ö ä ü ß are sent to the server wrong. For example "müller" is now received on the server as "müller".
What is the problem?
Popup Toolkit is made to work with all alphabets supported by UNICODE character set
and encoded with UTF-8 character set encoding. UTF-8 is the most widely used character
set encoding and is becoming a standard.
The problem occurs because the FORM is sending the characters in UTF-8 character set encoding
but the server side script expects some other encoding that you’ve previously used.
For example, in your pages you used:
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
To solve the problem you have two options:
1. You need to switch to UTF-8 encoding like this:
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
2. You should switch the character set encoding that your server side script expects to UTF-8.
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I have a web page as popup content. I want it to have transparent background. How do I do that?
Any website used as external popup content for the popup will have by default the system color for background.
To solve the problem set the following attribute to the <BODY> tag of the web page
that you use as external popup content:
<BODY style="background-color: transparent">
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I have a Flash movie in my popup. When clicking the 'X' button to close the popup
window, the popup goes away but the sound keeps playing. Why?
To make the sound stop when closing the popup, go to 'Popup Content' tab/'Popup
Content Loading Mode' section and select one of the two options
'Load content on each opening of the popup' or
'Preload and load content on each opening of the popup' from the
'Popup content loading mode:' drop-down combo box.
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How long will the TRIAL version last? What is the difference between the actual
and the TRIAL version, any missing features?
The TRIAL version allows you to use all the software features and the main
preview window, but you may not preview in different web browsers nor
copy/install popup code.
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In the popup code there is the following string:
"/*Popup ID section.ID=myid;Generator=Popup Toolkit v2;*/".
What does it stand for?
This is the popup ID string. It specifies the unique popup ID, through which
the popup is identified and manipulated. Here is also specified the generator version
used to identify the popup code manipulation routines. Without this ID string
the popup code is unidentifiable and cannot be managed by Popup Toolkit software.
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I found a bug. What do I do?
Please, describe the bug to me and I will make my best to fix it right away.
Send the bug description on my e-mail address:
Contact me:
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